Question and Answer

How can I uninstall Instagram app?

You can delete the app from your app but before that remove the code of the app from your theme and below are the steps.

For home page:

Step1: Apps –> InstaFeed Shoppable Instagram –> Home Gallery.

Step2: Copy the code and find it under the index.liquid template

Step3: Delete the code and save it.

For Shoppable gallery:

Step1: Apps –> InstaFeed Shoppable Instagram –> Shoppable Gallery

Step2: Find the code from your theme where you configure

Step3: Delete the code and save files.

Product page gallery:

Step1: Apps –> InstaFeed Shoppable Instagram –> Shoppable Gallery -> Product page gallery

Step2: Copy that code and find it under product.liquid or product-tempalte.liquid

Step3: Delete the code and save files.

Now you can delete the app from your store.

Can I connect my Instagram account directly with this app?

Yes, You can connect directly with Instagram. But here we have some API limitation so if you connect your Instagram directly then you can not display your profile picture, Comments, and Likes of the Instagram post.

I don’t have an Instagram business account yet still I can display Instafeed on my store?

Yes, You can. If you have a basic Instagram account you can connect with this app to display the Instagram feed on your store.

Does this app work with Facebook Graph API?

Yes, This app works with the latest Facebook API to get Instagram. If you already connect your business Instagram account with a Facebook page so you just need to connect your Facebook account with the app and choose your Facebook page and Instagram account.

Can tag my product with Instagram feed images?

Yes, You can tag your products with Instagram images when it displays on your store.

You just need to choose your images under the Shoppable Instagram tab of the app. After selecting your images from Instagram, You just need to go to the next tab called Tag/Assign products. Here you can assign your products one by one for each and every image.

Can I upload custom images from my local machine?

Yes, If you want to display a custom image or both Instagram + Custom image then we allow you to do that.

How can I make my Instagram account a business account and connect with a Facebook page?

If your Instagram account is not a business account, don’t worry here is the step on how you can switch it to a business account.

  • Go to your Instagram account settings
  • Once in the account settings, you’ll see a blue call-to-action at the bottom of the page for you to Switch to Business Account.

After converting your Instagram into business just need to connect that account with a Facebook page. Below are the steps for that.

  • Create a new Facebook page and go to the page settings
    or
  • If you already have a Facebook page then just go to the page settings
  • Under page setting find the Instagram tab
  • Connect your Instagram account here with this Facebook page

That’s sit. Now just connect your Facebook with the app and choose your Facebook page and then your Instagram account.

What is the use of a homepage gallery?

The Home Page Gallery is used to display the Instagram feed on the home page. Here you can set the grid view or slider view for the home page. You can not tag the product under the Home Page Gallery.

It displays the latest Instagram images on your home page with a limited number of images.

What is the use of a full-page gallery?

The Full Page Gallery is used to display the Instagram feed on the Instagram page. Here you can set the grid view for the Instagram page. You can not tag the product under the Home Page Gallery.

It displays the latest Instagram images on your Instagram page. Here you can set the Load More button so users will get more images when clicking on Load More.

What is the use of Shoppable Instagram gallery?

This is the gallery where you can set your products with Instagram images.

This gallery displays the media of Instagram. When the user clicks on the media it will display the popup with related to that particular image which is ser by you from the app.

Select your product which you want to display on the shoppable gallery. If you want to upload custom images then you can do it under tag/assign products. After selecting or upload images you can tag the products to each media.

What is the use of the product page gallery?

If a user is on the product details page and you want to display the gallery images related to that product from the shoppable gallery then this is the option for you. You can use this gallery as a LOOKBOOK where users will see real-life images of the particular product.

You can set it with a grid or a slider based on your needs.